Terms & Conditions

1. Meldstead

Meldstead is personal project-management software for tasks, documents, whiteboards, timelines, reviews and related AI-assisted features. You receive a limited, non-exclusive, non-transferable, revocable right to use the service under your selected plan.

2. Accounts and acceptable use

You must be at least 18 years old to create an account. You must provide accurate information, protect your account credentials and remain responsible for activity under your account. You must not:

• use Meldstead unlawfully, fraudulently, for spam, or to violate another person’s rights;
• upload malware, probe security, scrape the service, bypass limits or interfere with its operation;
• reverse engineer, resell or redistribute the service except where law permits;
• submit illegal content, deceptive deepfakes, hate speech, malware or attempts to bypass AI safety controls.

3. Your content, licence and AI output

You retain rights to your prompts, project content and eligible outputs. You grant me only the limited licence needed to operate Meldstead: to host, store, back up, and display that content to invitees you approve. This licence ends when you delete the content or delete your account, subject to the purge periods in §6 and the Privacy Notice.

AI writing and project autofill are Pro-only, limited to 50 AI actions per day (fair use); see pricing. The Free and Essential plans, including the Essential trial, include no AI actions. AI output can be incomplete or inaccurate. You are responsible for reviewing it and for how you use it. It is not professional legal, medical, financial or other regulated advice. I may filter or refuse outputs, remove unlawful content, restrict misuse and suspend repeated infringers.

Rights-holders may report alleged infringement through the Meldstead contact page or saswatasg@gmail.com. Under the IT Act 2000 with the IT Rules 2021 and, where applicable, the DMCA, a notice should include: (a) identification of the copyrighted work or content, (b) the URL or location in Meldstead, (c) your name and contact details, (d) a good-faith statement that the use is unauthorised, (e) a statement that the information is accurate and you are authorised to act, and (f) your physical or electronic signature. If your content was removed by mistake, you may send a counter-notice identifying the material, your contact details, consent to jurisdiction, and a statement under penalty of perjury or applicable law that removal was a mistake. I act expeditiously on valid notices and inform the uploader where law requires it.

4. Our intellectual property, feedback and trademarks

Meldstead, its software, documentation, branding and original design remain my property or that of my licensors. No ownership transfers to you under these terms. If you send feedback or suggestions, you assign all rights in that feedback to me and I may use it without obligation, compensation or confidentiality.

You must not use my trademarks, logos or trade dress except to identify Meldstead, and must not imply endorsement, modify my marks, or use confusingly similar marks. All goodwill from authorised use accrues to me.

5. Plans, trials, payments and subscriptions

Every new account starts on the Free plan, which allows viewing and commenting on work shared with you. Each account may start one seven-day Essential trial on request; the trial includes Essential workspace features, requires no payment card, and includes no AI actions. AI writing and project autofill are exclusive to Pro; the Free and Essential plans, including the Essential trial, include no AI actions. A new account created through a valid referral link instead receives one thirty-day Essential trial under the Referral Program Terms; it is a one-time alternative to, not an addition to, the seven-day trial.

In India, Essential costs ₹499 per month or ₹3,999 per year, and Pro costs ₹999 per month or ₹7,999 per year. In the United States, Canada and other base-price regions, Essential costs US$5.99 per month or US$47.99 per year, and Pro costs US$14.99 per month or US$119.99 per year. Yearly plans are priced at eight months of the monthly rate. Pro includes up to 50 AI actions per day (fair use); see pricing for current limits. Checkout may present equivalent local pricing where available. The price and currency displayed at checkout are the amounts that apply to your order.

Subscriptions auto-renew at the end of each billing period (monthly or yearly) and you are charged at renewal using your stored payment method. Cancel any time via Manage billing in Settings, which opens the Paddle customer portal; cancellation takes effect at the end of the current period and you retain paid access until then. No prorated refunds except under the Refund Policy.

The order process is conducted by the online reseller Paddle (paddle.com). Paddle is the Merchant of Record for all orders. Saswata is an individual seller, not a registered business; Paddle issues the invoice and Saswata issues no separate GST invoice. Paddle handles charges, invoices, tax and refunds; Saswata handles product, entitlement, privacy and partnership queries via the contact page. Payment, billing, taxes, cancellation and refund mechanics are governed by Paddle’s Buyer Terms.

6. Availability, suspension and termination

I do not promise uninterrupted or error-free operation. I may suspend or terminate access for material breach, non-payment, security or fraud risk, or repeated serious violations. Where practicable I will give reasonable notice and an opportunity to cure, except where immediate action is needed for security, fraud, or unlawful content.

You may export your projects at any time using the portable export; after termination for non-payment or breach we provide a reasonable grace period to export where feasible. If you delete your account, your projects are purged immediately and backups and logs are deleted within 30 days, as described in the Privacy Notice. When access ends, legal obligations and provisions intended to survive remain effective.

7. Warranties and liability

To the fullest extent permitted by law, Meldstead is supplied “as is” without implied warranties. I am not liable for indirect, consequential or special losses. My aggregate liability is limited to fees you paid during the preceding twelve months, except where liability cannot lawfully be limited, including fraud, death or personal injury caused by negligence. Nothing here limits your mandatory rights under Indian consumer law.

8. Changes

I may update these terms when the service or law changes. I maintain a dated change log below and give reasonable advance notice of material changes in-app or by email. If you disagree with a change, stop using Meldstead and cancel via Manage billing in Settings; continuing to use Meldstead after the effective date means you accept the revised terms.

Change log: v1.0 — 25 September 2026 — initial published terms. v1.1 — 5 October 2026 — added the bug bounty (section 10). Privacy Notice — 23 October 2026 — analytics only with consent (cookie banner), Google, hosting and push services listed, Trash and version history retention.

9. Governing law and jurisdiction

These terms are governed by the laws of India. The courts located in India have exclusive jurisdiction over disputes arising from these terms or Meldstead, without prejudice to mandatory consumer protections in your place of residence.

Correspondence address (not a registered office): Uttarayan, Debanandapur, Hooghly, West Bengal, 712123. Please contact Saswata by email first at saswatasg@gmail.com.